Not for you. For your customers. A way to reach you when the panel is down.
Your panel will have issues sometimes. Servers reboot. Updates break things. During those moments, customers can't log in to submit tickets.
A British IPTV reseller provides a backup channel. A Telegram group. A WhatsApp number. An email address that's not tied to the panel.
Your IPTV reseller panel from British Seller is stable, but nothing is perfect. Have a backup.
The British IPTV market has resellers who disappear when their panel goes down. Customers are left screaming into the void.
A British IPTV reseller in Bristol set up a simple Telegram channel. "If the panel is down, message here." He's used it twice in two years. Both times, customers appreciated the transparency.
Most British IPTV resellers have no offline mode. Then they panic during outages.
Set up a backup channel today. Link it in every email. British Seller won't fail often, but when it does, you'll be ready.
Plan for the exception. Customers notice.